Information We Collect
Depending on how you use our website, we may collect:
Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction information
- Account information, if applicable
- Customer service communications and other information you choose to provide
Information Collected Automatically
- IP address
- Browser and device information
- Operating system
- Pages and products viewed
- Website activity and interactions
- Cookies and similar technologies
We collect information only as reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by applicable law.
How We Use Personal Information
We may use personal information to:
- Process and fulfill orders and payments
- Arrange shipping and delivery
- Process returns, refunds, and order changes
- Provide customer service
- Manage customer accounts
- Communicate with you about orders and services
- Improve our website, products, and customer experience
- Analyze website usage and performance
- Detect and prevent fraud, abuse, and unauthorized activity
- Send marketing communications where permitted by law
- Comply with legal obligations and enforce our policies
- Protect our rights, property, customers, and website
We do not use personal information for purposes that are materially inconsistent with the purposes described in this Privacy Policy unless permitted or required by applicable law.
Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies to operate and improve our website.
These technologies may be used for:
- Essential website functions
- Shopping cart and checkout functionality
- Preferences
- Analytics and performance
- Website personalization
- Advertising and marketing, where applicable
Some cookies are necessary for the website to function and may not be disabled. Where applicable law requires consent for non-essential cookies or similar technologies, we will provide the required consent or preference mechanism.
You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
If we use advertising or analytics technologies that constitute “sale,” “sharing,” or “targeted advertising” under applicable state privacy laws, we will provide any disclosures and opt-out mechanisms required by those laws.
How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology providers
- Analytics providers
- Customer service providers
- Email, marketing, and communication providers
- Professional advisers
- Government authorities, courts, law enforcement, or other parties when required or permitted by law
We may also disclose information in connection with a merger, acquisition, financing, sale of assets, bankruptcy, restructuring, or similar business transaction.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as permitted or required by law.
Where applicable law treats certain disclosures as a “sale,” “sharing,” or use for “targeted advertising,” we will provide the rights and choices required by that law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide products and services
- Complete transactions
- Maintain business and transaction records
- Provide customer support
- Comply with legal and regulatory obligations
- Resolve disputes
- Prevent fraud and security incidents
- Enforce agreements and protect our legal rights
Retention periods vary depending on the type of information, the purpose for which it was collected, legal requirements, and legitimate business needs.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise handle it in accordance with applicable law.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of personal information.
If a security incident occurs, we will provide notices and take other actions required by applicable law.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including:
- Right to Know or Access personal information we collect or process about you
- Right to Correct inaccurate personal information
- Right to Delete personal information, subject to applicable exceptions
- Right to Data Portability, where applicable
- Right to Opt Out of certain sales, sharing, or targeted advertising
- Right to Withdraw Consent, where processing is based on consent
- Right to Opt Out of Certain Marketing Communications
- Right to Appeal a decision concerning a privacy rights request, where required by applicable law
- Right to Non-Discrimination for exercising applicable privacy rights
These rights vary by state and are subject to applicable exceptions and limitations.
How to Exercise Your Privacy Rights
To submit a privacy request, please contact us at:
Email: client@koraciele.com
Please identify the right you wish to exercise and provide sufficient information for us to process your request.
We may take reasonable steps to verify your identity before completing certain requests. We will not request unnecessary sensitive information for verification.
Where required by applicable law, we will provide additional methods for submitting privacy requests and will respond within the time period required by law.
If your request is denied and applicable law provides a right to appeal, you may contact us again and clearly state that you are submitting an appeal. We will review the appeal and respond as required by applicable law.
You do not need to create an account solely to exercise privacy rights.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended.
Depending on the circumstances, California residents may have rights to know, access, correct, delete, and obtain certain personal information, as well as rights to opt out of certain sales, sharing, or targeted advertising.
Where required, we will provide appropriate California privacy choices and honor valid opt-out preference signals, including legally recognized universal opt-out mechanisms.
We will not discriminate against you for exercising privacy rights granted by applicable California law.
California residents may submit privacy requests by contacting us at client@koraciele.com.
Our disclosures regarding personal information collected, used, disclosed, sold, or shared may be updated as required by applicable California law.
Other State Privacy Rights
Residents of states with comprehensive privacy laws may have additional rights depending on applicable law.
These rights may include access, correction, deletion, portability, opt-out rights, consent withdrawal, and the right to appeal certain decisions.
We will process valid requests in accordance with the privacy laws applicable to the requesting consumer.
If a state law requires specific disclosures, opt-out mechanisms, universal opt-out signals, or additional request methods, we will provide them as required.
Marketing Communications
Where permitted by law, we may send promotional emails, newsletters, or other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the communication or by contacting us.
Opting out of marketing communications will not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping updates, refund notices, or customer service messages.
Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, advertising platforms, social media services, and other technology providers.
These third parties may collect or process information under their own privacy policies.
We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in circumstances where such collection is prohibited by applicable law.
If we learn that we have collected personal information from a child under 13 in a manner that requires action under applicable law, we will take appropriate steps to address the information.
If you believe a child has provided personal information to us, please contact us using the information below.
International Data Transfers
Although our services are primarily intended for customers in the United States, information may be processed or stored by service providers located in other countries.
Where applicable law requires safeguards for international data transfers, we will take appropriate measures required by law.
GDPR and Other Non-U.S. Privacy Laws
If you are located outside the United States or a non-U.S. privacy law applies to your personal information, additional rights or requirements may apply.
Where applicable, we may process personal information based on contractual necessity, legal obligations, legitimate interests, consent, or another lawful basis recognized by applicable law.
If GDPR applies, you may have additional rights, including rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent, subject to applicable limitations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements.
The updated version will be posted on this page with a revised effective date. Where applicable law requires additional notice or consent for material changes, we will provide such notice or obtain consent as required.
Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:
Address: 10197 Green Valley Dr, Saint Louis, MO 63136, USA
Phone: +1 (314) 594-4746
Email: client@koraciele.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Central Time, CT)